We send thousands of emails each week on behalf of our customers, and the backend was built with years of experience of running web apps at scale.
We are constantly talking to customers to see what they need, and adding features that benefit everyone.
It's in our best interest to keep Stunning working as awesomely as possible, because we use it on our own apps! Stunning uses Stunning.
We've been running successful web apps since 2006, and have thousands of customers of our own, spread out between multiple apps. We are serious about minimizing churn.
You are in complete control of the contents of the emails that we send out, and you can receive a copy of every email that we send on your behalf.
Also, we use Stripe Connect to securely connect to your Stripe account, meaning that with a couple of clicks you're connected, and you have full control over our access to your account.
Stunning will send an email to your customer 10 days before their credit card expiration date, so that they can update their billing information before a payment fails. This keeps your cash-flow on track, because you end up with less failed payments.
When a card is unable to be charged for any reason, Stunning emails your customer and lets them know what the issue is so that they can fix it and keep their subscription active. It can also send emails for many other Stripe events.
Easily send your customers fully customizable plain-text or HTML receipts each time they are charged. Use your own templates, for consistent branding.
Stunning provides optional, secure, white-label payment update pages that you can link to in your dunning emails, so that your users can easily update their payment info, or you can link to your own!
Conditions allow you to have specific emails sent only to customers who meet certain criteria. Combined with the ability to have multiple templates, this allows you a ton of flexibility.
Within your Stunning account, you can see when we send emails, who we send them to, and even when they update their payment information. We can even send you straight to Stripe for more details.
With the free Stunning iPhone app, get a history of all recent events in your account, and receive push notifications when you get paid, when a payment fails, when a new customer signs up, and more!
Have a custom email sent when a customer starts their subscription to your app.
Stunning can send different emails to your customers depending on whether the account was cancelled manually, or automatically due to billing issues.
Have a confirmation email sent to your customers when you refund charges.
These emails are sent to your customers before their trial period is over. You can use these to remind them that they are about to be charged, or to make sure that they get the full use of their trial.
These emails are sent to your customers as confirmation when their plan is changed.